Technical Note: Error Message When Adding Client in Analytics Server

[FortiKoala]

Description

Error Message When Adding Client in Analytics Server

Scope
Version:   Analytics 5
Solution

Version:  Analytics 5


Issue:  When attempting to add a second client in Analytics server, the message "Error - return to dashboard" is returned and the second client is not added.  

Example
Client 1 name: Bradford Networks
Clients Network Sentry DB name: Bradford

Client 2 name: AnalyticsSvr
Clients Network Sentry DB name: Bradford  


The Clients Network Sentry DB name must be unique for each client.


Solution:  To provide consistency and avoid duplicating DB names, use the Name of the associated client for the Clients Network Sentry DB name.


Example
Client 1 name: Bradford Networks
Clients Network Sentry DB name: Bradford Networks

Client 2 name: AnalyticsSvr
Clients Network Sentry DB name: AnalyticsSvr