Technical Note: Error Generated Using Internet Exp...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 194253

Description

Error Generated Using Internet Explorer 11 When Registering As Device

Scope
Version: Network Sentry 8.1.6
Solution

Version: Network Sentry 8.1.6

Issue: When using the "Register As Device" menu option in the Adapter View, the error message "Failure in ajaxGetRegisterAsDeviceInfo" may appear if using IE11 for a browser.

Workaround: Use a different browser or register records from the Hosts View instead.

Solution: Addressed in Network Sentry version 8.1.7 and higher.

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Technical Note: Error Generated Using Internet Explorer 11 When Registering As Device