Technical Note: HTTP Status 500 error in Detail Page for Canned Guest Report

[FortiKoala]

Description

HTTP Status 500 error in Detail Page for Canned Guest Report

Scope
Version:  Network Sentry 8.1
Solution

Version:  Network Sentry 8.1

Issue:  The below "HTTP Status 500 - Internal Server Error" appears on the Logs > Reports > Canned Guest Report > Detail page:

The server encountered an internal error () that prevented it from fulfilling this request.

org.apache.jasper.JasperException: Unable to compile class for JSP:

An error occurred at line: 138 in the jsp file: /CannedGuestReportDetails.jsp

The type Registration is ambiguous

135:

136:

137: <%

138: Registration reg = (Registration)pageContext.getAttribute("report");

139: if (reg != null) {

140: String notes = reg.getNotes();

141: if (notes != null) {

An error occurred at line: 138 in the jsp file: /CannedGuestReportDetails.jsp

The type Registration is ambiguous

135:

136:

137: <%

138: Registration reg = (Registration)pageContext.getAttribute("report");

139: if (reg != null) {

140: String notes = reg.getNotes();

141: if (notes != null) {

Stacktrace:

at org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:103)

at org.apache.jasper.compiler.ErrorDispatcher.javacError(ErrorDispatcher.java:366)

at org.apache.jasper.compiler.JDTCompiler.generateClass(JDTCompiler.java:494)

at org.apache.jasper.compiler.Compiler.compile(Compiler.java:379)

at org.apache.jasper.compiler.Compiler.compile(Compiler.java:354)

at org.apache.jasper.compiler.Compiler.compile(Compiler.java:341)

at org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:662)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:364)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:395)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:339)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at com.bsc.bean.ClickjackFilter.doFilter(ClickjackFilter.java:21)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at org.displaytag.filter.ResponseOverrideFilter.doFilter(ResponseOverrideFilter.java:125)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at com.bsc.bean.HttpOnlyFilter.doFilter(HttpOnlyFilter.java:64)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at com.bsc.bean.EncodingFilter.doFilter(EncodingFilter.java:37)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:614)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:956)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:436)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1078)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:625)

at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.lang.Thread.run(Thread.java:745)

Solution:  Addressed in Network Sentry version 8.1.8 and above.