FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
FortiKoala
Staff
Staff
Article Id 198463
Description

After moving a user account in Active Directory from one group to another, user is still listed as a member of the original group.   



Solution

1.  Verify in the directory the user account was moved properly and is listed in the new group.

2.  Manually run the task to synchronize the database with the directory in order to update the changes:
a.  In the Administration UI, navigate to Systems > Scheduler
b.  Select Synchronize Users with Directory
c.  Click Run Now

Otherwise, the database will not reflect LDAP group membership changes until the next scheduled directory synchronization. 


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