FortiSIEM
FortiSIEM provides Security Information and Event Management (SIEM) and User and Entity Behavior Analytics (UEBA)
FortiKoala
Staff
Staff
Article Id 197364
Description

I can't access the ZoneFox console


Scope

Troubleshooting


Solution

The ZoneFox console runs as a website on a Windows server.  On the Windows server:

  • Open the Internet Information Services (IIS) Manager
  • Select Sites, expanding the list of available sites
  • Select ZoneFox and ensure that the Start entry is greyed out, meaning the website is running.  If it isn’t running, click on Start
  • Check the log file at C:inetpubwwwrootInquisitiveSystemsZonefoxDiagnosticsPL.API.txt


If you still experience problems, please create a Technical Assistance Ticket through the Support Portal, or contact the Support team.



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