FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
cmaheu
Staff
Staff
Article Id 191724

Description
Ports of interface type propMultiplexor(54)  (virtual interface) are automatically hidden from the Administration UI, but are not marked as uplinks.  Consequently, devices connected to these ports will be detected and host records created.

Example of output from an snmpwalk of the interface description (ifDescr)

IF-MIB::ifDescr.1 = STRING: Unit: 0 Slot: 0 Port: 1 Gigabit - Level 0x6070001
IF-MIB::ifDescr.2 = STRING: Unit: 0 Slot: 0 Port: 2 Gigabit - Level 0x6070001
IF-MIB::ifDescr.3 = STRING: Unit: 0 Slot: 0 Port: 3 Gigabit - Level 0x6070001
IF-MIB::ifDescr.4 = STRING: Unit: 0 Slot: 0 Port: 4 Gigabit - Level 0x6070001
IF-MIB::ifDescr.5 = STRING: Unit: 0 Slot: 0 Port: 5 Gigabit - Level 0x6070001
IF-MIB::ifDescr.6 = STRING: Unit: 0 Slot: 0 Port: 6 Gigabit - Level 0x6070001
IF-MIB::ifDescr.7 = STRING: Unit: 0 Slot: 0 Port: 7 Gigabit - Level 0x6070001
IF-MIB::ifDescr.8 = STRING: Unit: 0 Slot: 0 Port: 8 Gigabit - Level 0x6070001
IF-MIB::ifDescr.9 = STRING: Virtual Interface 


Solution

Workaround.
Manually mark the ports as Uplinks via CLI.  Contact Support for assistance. 
 
Solution.
Fixed in version 8.0.6. 
 
Once upgraded to fixed version, devices already in this state have to be deleted and remodeled in order to be fixed.  Note: Model will need to be reconfigured.

 

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