An endpoint shows as inactive if FortiInsight has not received any events from it within the time period you've selected on the Endpoints page. This could be for a number of reasons:
- The endpoint agent has been removed from the endpoint.
- The endpoint cannot connect to the FortiInsight Collector Server - perhaps because of a network misconfiguration, IP block or DNS issue.
- The endpoint has not generated events - it may have been turned off for an extended period of time.
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