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heng
Staff
Staff
Article Id 196856
Description
This article describes how to move a recipient policy when the Move option is not available or grey out.


Solution
Make sure the corresponding protected domain is selected and the 'Show system policy' should be disabled.
The reason is in order to re-order the recipient policy, it need to be in the same domain. The Access Control Policy and IP Policy have to go through the following steps as it is not being categorized based on the protected domain. 


Steps:

1) Filter out the intended domain with the drop-down on the Domain option.
2) Disable the radio button of the Show system policy.
3) Select the corresponding recipient policy and right click.
4) Select Move, a menu appears with four choices: Down, Up, After, Before.
5) Select Up or Down for instance to move it one position in that direction and repeat the movement until the new record is in the intended position. Alternatively, use the option Before… or After… to move the policy.
6) Select Before for instance, a dialog box will appears, in the field, enter the policy ID that is required to move before or after.
7) Click Move to re-order.


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