FortiMail
FortiMail provides advanced, multi-layer protection against the full spectrum of email-borne threats
cysaw
Staff
Staff
Article Id 197782
Description
This article explains how to avoid issue describes here below:
Email is blocked by FortiMail even though the sender address is added to safe list.



The sender’s email address is added to global safe list.


Solution
With reference to the log below, the sender is in the system safe list but email still blocked by FortiMail due to attachment filter of content profile.



Global safe list only bypass the FortiMail unit's other antispam scans, including SPF validation but not the antivirus and content checks.

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