Description
This article describes the meaning of the error 'service error' for FortiToken cloud license status.
Solution
After upgrading to firmware 6.0, notice that there is an additional FortiToken cloud field under license information.
Note that FortiToken Cloud is not the same as FortiToken Mobile, and it is a separate subscription.
Further details of the FortiToken cloud subscription can be checked via the following link:
https://www.fortinet.com/products/identity-access-management/fortitoken-cloud.html
Subscribe to the FortiToken cloud license, to avoid the service error.
If it the service error appears, it can be ignored.
