Troubleshooting Tip: VM license 'please wait while we authenticate your VM license with the registration servers' message

[caunon]

Description
This article describes how to fix the 'FortiGate VM License License has already been uploaded, please wait while we authenticate your VM license with the registration servers' after login to FortiGate VM.

Solution
- Check that the FortiGate VM has the correct license and the FortiGate unit has the proper connection to internet and to the FortiManager.

- Access to the login page via the GUI. and login.

- The message below will appear:

To fix this issue:

1) To the FortiManager.

Use the following command:

# config fmupdate publicnetwork
    set status disable
end

2) To the FortiGate.

Use following commands:

# config system central-management
    set include-default-servers disable
end

# config system fortiguard
    set sdns-server-ip x.x.x.x                                                    <----- x.x.x.x is the FortiManager IP address which is needed to update or register to.
end

The error will not appear anymore after these steps.