Technical Note: MAC Notification trap issues with...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 196783

Description

MAC address information is not consistently updated with Ruckus switches.

MAC Notification traps are configured for all access ports. Packet capture from system shows traps received from switch, but not all traps contain the appropriate MAC address information.

Customers report Ruckus has identified a bug in SW Version 08.0.30h.

Solution
Customers have reported upgrading Ruckus to SW: Version 08.0.90d addresses this behavior.

582

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Technical Note: MAC Notification trap issues with Ruckus switches