FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
# diagnose test application lted 20 FortiGate-30E-3G4G # diagnose test application lted 20 UIM State ==> QMI_UIM_CARD_STATE_PRESENT
The following are the 3 different states:
- QMI_UIM_CARD_STATE_PRESENT <----- Indicates a good SIM card is physically detected and able to be read. - QMI_UIM_CARD_STATE_ABSENT <----- Indicates no SIM card is physically detected. - QMI_UIM_CARD_STATE_ERROR <----- Indicates a SIM card is physically detected, but cannot be read. This is primarily caused by either a bad SIM card or a SIM card that doesn’t make proper contact in the SIM slot.
Solution The following are a few steps to do when 'QMI_UIM_CARD_STATE_ERROR' is appearing:
1) Eject and reinsert the SIM card.
When doing so make sure the SIM status appropriately cycles to ABSENT when the card is removed.
2) Power cycle the modem.
In some cases, there is an issue temporarily reading the SIM card that rebooting the modem will correct:
Often the error status can be caused by loose contact of the SIM card with the SIM slot and can be seen with some nano to micro SIM adapters. It’s recommended to not use a ‘frame only’ style SIM card, but instead to use a ‘one sided’ style adapter where the smaller SIM is inserted into the adapter. This helps to secure a better fit/connection.
4) Test a Different SIM card.
If none of the above options work the SIM card may be defective or unable to be read by the modem. In this case it’s advised to test using another SIM card.
