Technical Note: CSTN 00031- Unable to execute playbooks using MS WinRM connector

[Andy_G]

Description

Issue:

Unable to execute playbooks using the MS WinRM connector.

Root cause:

This issue can occur because the MS WinRM connector fails to communicate with the Windows system when the connector is called for execution from a playbook. If this is the issue then CyOPs™ will display a 500 Internal Server Error.

Solution

Fix:

To fix this issue, perform the following steps on your Windows endpoint:

1. Run the following command to set the default WinRM configuration values:
   winrm quickconfig
2. (Optional) Run the following command to check whether a listener is running and verify the default listener ports (5985 for HTTP, and 5986 for HTTPS):
   winrm e winrm/config/listener
3. Next, you require to enable basic authentication. Prior to that, run the following command to check if basic authentication is allowed :
   winrm get winrm/config/service
   If basic authentication is not allowed, run the following command to enable basic authentication:
   winrm set winrm/config/service/auth @{Basic="true"}
4. Run the following command to allow transfer of unencrypted data on the WinRM service:
   winrm set winrm/config/service @{AllowUnencrypted="true"}

Applicable version:

Any CyOPs™ version.