Description
This article describes how to change FortiClound account ID from A to B.
Where account B is not part of FortiCloud.
Solution
- Login to FortiCloud portal with email A.
This article describes how to change FortiClound account ID from A to B.
Where account B is not part of FortiCloud.
Solution
- Login to FortiCloud portal with email A.
- Select 'My Account' to add a new user.
- Add New user with Email B.
- Navigate to 'My Accoun't and set new user as primary user of account.
- Logout of the FortiCloud portal, login with email B and delete user A under 'My Account'.
- Login to FortiGate GUI and logout of the FortiCloud account A.- Activate FortiCloud account with email B.
