FortiClient
FortiClient proactively defends against advanced attacks. Its tight integration with the Security Fabric enables policy-based automation to contain threats and control outbreaks. FortiClient is compatible with Fabric-Ready partners to further strengthen enterprises’ security posture.
akamath
Staff
Staff
Article Id 196919
Description
This article describes the 'Conflicting Antivirus Software' error which appears while installing FortiClient software.


This error will appear when there is an active AV currently running in the local machine.
It can be verified if the anti-virus package properly reports into Windows' security centre.
This is then possible to get name of the active AV in the local machine.

Solution
Make sure to uninstall/disable the displayed AV from the above command before executing FortiClient package.

This will return a list of all installed AV products from the local machine:

For Windows (7/8/10).
WMIC /Node:localhost /Namespace:\\root\SecurityCenter2 Path AntiVirusProduct Get displayName /Format:List
For Windows XP.
WMIC /Node:localhost /Namespace:\\root\SecurityCenter Path AntiVirusProduct Get displayName /Format:List.
Here is example of the command output.
PS C:\Users\fortitest> WMIC /Node:localhost /Namespace:\\root\SecurityCenter2 Path AntiVirusProduct Get displayName /Format:List
displayName=FortiClient AntiVirus
displayName=Windows Defender
Make sure to uninstall/disable the displayed AV from the above command before to execute FortiClient package.


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