FortiAuthenticator
FortiAuthenticator provides access management and single sign on.
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Staff
Article Id 192078

Description
This article describes 'User Sync Daemon logs' with the remote user sync rules.

Solution
Open FortiAuthenticator debug and choose in the Service field 'User Sync Daemon':
https://FAC_ip_address/debug/user_sync/

Successfully tested connection with fac database.
Listening for notifications on table - saml_samlusersync from Postgres
Waiting for data on socket
Listening for notifications on table - ldap_ldapusersync from Postgres
Waiting for data on socket
Time (local) = Mon May 11 19:41:01 2020 CEST
No rules are due to be synchronised for ldap_ldapusersync table.
Time (local) = Mon May 11 19:41:01 2020 CEST
No rules are due to be synchronized for saml_samlusersync table.
...

Note.
There are no remote user synchronization rules configured.

The logs are expected.

Configure remote LDAP user synchronization rule and the appropriate LDAP filter, if needed.



 
 
Check log access.
 
 
 
 
Message from the GUI logs:

Successfully synced remote LDAP users (rule: LDAP User Rule) with LDAP (192.168.252.147) on Mon May 11 21:34:09 2020.

Check Debug Logs on FortiAuthenticator:
https://FAC_ip_address/debug/user_sync/
Received notification for table ldap_ldapusersync from Postgres -
Table name = ldap_ldapusersync
Number of Sync rules = 1

Minimum update_interval amongst configured rules = 3600 seconds.
Waiting for data on socket
Time (local) = Mon May 11 21:27:01 2020 CEST
No rules are due to be synchronised for saml_samlusersync table.
Time (local) = Mon May 11 21:28:01 2020 CEST
No rules are due to be synchronised for saml_samlusersync table.
Time (local) = Mon May 11 21:29:01 2020 CEST
No rules are due to be synchronised for saml_samlusersync table.
Received notification for table ldap_ldapusersync from Postgres -
Table name = ldap_ldapusersync
Number of Sync rules = 1

Minimum update_interval amongst configured rules = 300 seconds.
Waiting for data on socket
Time (local) = Mon May 11 21:30:01 2020 CEST
No rules are due to be synchronised for saml_samlusersync table.
Time (local) = Mon May 11 21:31:01 2020 CEST
No rules are due to be synchronised for saml_samlusersync table.
Time (local) = Mon May 11 21:32:01 2020 CEST
No rules are due to be synchronised for saml_samlusersync table.
Time (local) = Mon May 11 21:33:01 2020 CEST
No rules are due to be synchronised for saml_samlusersync table.
Time (local) = Mon May 11 21:34:01 2020 CEST
No rules are due to be synchronised for saml_samlusersync table.
Time (local) = Mon May 11 21:34:07 2020 CEST
IDs of rules to be synchronised for table ldap_ldapusersync = 1
Received notification for table ldap_ldapusersync from Postgres -
Waiting for data on socket
Time (local) = Mon May 11 21:35:01 2020 CEST
No rules are due to be synchronised for saml_samlusersync table.
Time (local) = Mon May 11 21:36:01 2020 CEST



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