Solution.For FortiAP-320, FortiAP-400 and other legacy AP models that support only 'Virtual Port' or 'Native Cell'– ensure ESSID (SSID) profile 'RF Virtualization Mode' is set to either 'Virtual Port' or 'Native Cell' as shown below:
Goto Configuration -> Wireless -> ESS -> RF Virtualization Mode -> Virtual Port or Native Cell.Notes.
To know which FortiAP models support Virtual Cell (VCell) and Virtual Port (VPort) refer FortiWLC Compatibility Matrices link below – refer Page #6:
https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/93cb1bfa-dfb2-11e9-8977-005056...
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