FortiSOAR Knowledge Base
FortiSOAR: Security Orchestration and Response software provides innovative case management, automation, and orchestration. It pulls together all of an organization's tools, helps unify operations, and reduce alert fatigue, context switching, and the mean time to respond to incidents.
Andy_G
Staff
Staff
Article Id 191161
Description

If the hostname of CyOPs machine is changed to two level subdomain(e.g. name.subdomain.domain.com), the new certificate must contain *.subdomain.domain.com apart from *.domain.com in the Subject Alternative Names(SAN) section of the certificate.  


If your certificate only contains *.domain.com as part of SAN, you will see `No subject alternative DNS name matching demo.subdomain.domain.com found`  in `/var/log/cyops/cyops-gateway/gateway.log` and `/var/log/cyops/cyops-notifier/notifier.log` files. 


Therefore, make sure you ask to put both *.subdomain.domain.com apart from *.domain.com  in SAN part of the certificate from you certificate issuer.




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