Technica Tip: Register and active FortiInsight or upgrading from ZF to FIN

flunaibarra · ‎06-10-2020

Description

This article explain the registration and Activation steps to follow when first purchase FIN (FortiInsight) or if migrating from Zonefox to FIN.

Solution

If Zonefox customer:

1) Uninstall Zonefox agent from endpoints - this is optional, it is possible to leave it along with FIN agent however we recommend uninstalling.

2) Register the FortiInsight (FIN) in the support service website https://support.fortinet.com/

3) Activate the FIN product via the registration code sent to the customer account.

4) Test registration/activation by accessing the portal URL provided after activation; example: https://<serial_number>.fortiinsight.cloud/

5) Install FIN in endpoints (download the latest agent file from the portal).

6) After endpoint agent is installed test connection by enter the URL https://<serial_number>.fortiinsight.cloud:8080/ in web browser, a confirmation connection JSON message will be sent.