Description
Two ‘Host Registration Success’ events are listed under events view for the host, but the host maintains the "Rogue" status and is not switched to the production network.
The following error is seen in output.master:
yams SEVERE :: 2020-05-14 06:26:15:383 :: java.lang.NullPointerException
yams SEVERE :: 2020-05-14 06:26:15:383 :: at com.bsc.plugin.dynamic.HostServer.updateEtherRelations(HostServer.java:3397)
Scope
Version: 8.6.4 and 8.7.2
Solution
Workaround: Disable valid MAC address check via the CLI. Contact Support for assistance.
1) Log into the CLI as root of the Control Server.
2) Using vi or another editor, modify /bsc/campusMgr/master_loader/.masterPropertyFile
3) Add the following lines.
FILE_NAME=./properties_plugin/devicemanager.properties
{
com.bsc.plugin.manager.DeviceManager.checkValidMAC=false
}
4) Save the changes to the file.
5) Restart processes.
<wait 30 seconds>
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Ticket <FortiCare ticket number> <Date> <support eng initials>
Mantis 0636170
Bypasses valid MAC address check as a workaround. Fixed in 8.6.5 and 8.7.4.
Added the following lines to /bsc/campusMgr/master_loader/.masterPropertyFile
FILE_NAME=./properties_plugin/devicemanager.properties
{
com.bsc.plugin.manager.DeviceManager.checkValidMAC=false
}
To re-enable MAC address check after upgrading to fixed version:
1. Delete the lines above from .masterPropertyFile
2. Restart processes
shutdownCampusMgr
<wait 30 seconds>
startupCampusMgr
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