Description
This article describes how to promote a new user to administatror when error 'The Username is in use and this user cannot be made into an administrator' appears.
Solution
Users called 'radius_admins’ from two different domains imported into FortiAuthenticator.
Domain.
However, assign admin role for user radius_admins@forti.lab.
Below error will appear:
'The Username is in use and this user cannot be made into an administrator'.
This article describes how to promote a new user to administatror when error 'The Username is in use and this user cannot be made into an administrator' appears.
Solution
Users called 'radius_admins’ from two different domains imported into FortiAuthenticator.
Domain.
radius.fortinet.comThe admin role is already assigned for user radius_admins@radius.fortinet.com.
&
forti.lab
However, assign admin role for user radius_admins@forti.lab.
Below error will appear:
'The Username is in use and this user cannot be made into an administrator'.
This is considered to an expected behavior.
Since, administrator names must be unique across all realms (local/ldap/radius/saml).
Since, administrator names must be unique across all realms (local/ldap/radius/saml).
