FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
cmaheu
Staff
Staff
Article Id 190857
Description
Unable to connect to FortiAnalyzer.  output.master contains messaging similar to the following:

yams.fortinet.oftp INFO :: 2020-05-01 13:50:59:011 :: /xx.xx.xx.xx:514 connected!
yams.fortinet.oftp WARNING :: 2020-05-01 13:50:59:174 :: Serial number mismatch!
yams.fortinet.oftp INFO :: 2020-05-01 13:50:59:174 :: /xx.xx.xx.xx:514 disconnected!


Verified the serial numbers defined in both products are correct:
FortiNAC: System -> Settings -> System Communication -> Log Receivers
FortiAnalyzer: System Settings -> FNAC ADOM -> Device Manager.


Scope
Version: 8.7

Solution
Addressed in version 8.8.0 (serial number check has been removed). 

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Technical Tip: Unable to connect to FortiAnalyzer

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