FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
ssriswadpong
Staff
Staff
Article Id 191633
Description
This article describes how to allow Zoom Meeting on policy with ISDB
In this scenario, you may already have configured an allowed policy with Zoom ISDB (Zoom.us-Zoom.Meeting) as the destination, but users still are not able to join Zoom Meeting from Zoom Client.

Workaround
Zoom Client requires to access to the following URL

·       static.zdassets.com

·       static.ada.support

You may have to create 2 new FQDN address “static.zdassets.com” and “static.ada.support” then create a new Policy to allow these destination.

To create a FQDN using the GUI:

1) Go to Policy & Objects -> Addresses and click Create New -> Address.

2) Specify a Name.

3) Select 'FQDN' as 'Type'

4) Enter the FQDN address

ZoomFQDN.png


The main sources of ISDB is vendors’ publish and ASN, meanwhile, we collect IPs from Fortinet DNS logs, Application Control logs, DNS lookup, etc. For Zoom, the main source is https://assets.zoom.us/docs/ipranges/Zoom.txt.

For this case, in the design of ISDB, one 3-tuple (IP-protocol-port) only can be recognized as one application. And “static.zdassets.com” and “static.ada.support” are third-party service of Zoom. If their IPs are included in Zoom ISDB object, the other applications which also use these services will be as Zoom incorrectly. Thus, we can’t add the IPs of these two FQDNs to Zoom object.


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