Technical Note: User ID information not sent to P...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 194724

Description
User-Id information not being sent properly to the Palo Alto firewall when using logical networks.

Scope
Version: 8.6 and above

Solution

Workaround: Use Direct Network Configuration. For instructions, see related KB article below.

Solution: Addressed in version 8.7.5 and 8.8.1.

ID 0647211

Related Articles

Technical Note: Enable Direct Network option on 8.5 and above

493

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Technical Note: User ID information not sent to Palo Alto using logical networks