FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
Debbie_FTNT
Staff
Staff
Article Id 192916

Description
This article describes how groups can be added to SSLVPN policies with Virtual IPs (VIP: DNAT objects) as destination.

Solution
Under some circumstances, when attempting to add groups to a policy from SSLVPN to a VIP as destination, the FortiGate can through up errors when attempting to add a usergroup:

GUI error: 'Failed to save some changes: Entry not found.'


 
 
or from CLI:
# config user policy
    edit <ID>
        set group testgroup
    end
entry not found in datasource

value parse error before 'testgroup'
Command fail. Return code -3
This is triggered if the user group to be added is associated with a SSLVPN portal in web-mode.
VIPs are not intended for web-mode SSLVPN access, so FortiGate does not allow for adding these groups.
The VPN portal where the FortiGate is associated needs to be switched to tunnel-mode.
Once this is done, the group can be added to the policy with destination VIP.



 

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