DescriptionSoftware upgrade aborts stating appliance is running CentOS 5 when appliance is running CentOS 7:
Example:
"Aborting update.
This release is not supported on this appliance.
Appliances running the CentOS 5 operating system are End-of-Life.
Please contact your Support representative for assistance.
The install process will exit now."
The above behavior has reported when multiple OS updates are present on the system. This can occur if something unusual happened during a past update, such as an update failure.
To identify discrepancies, run the following command in the appliance CLI.
rpm -q centos-release
Example:
> rpm -q centos-release
centos-release-7-6.1810.2.el7.centos.x86_64
centos-release-7-7.1908.0.el7.centos.x86_64
ScopeVersion: 8.xSolutionThe discrepancies can be fixed by running the command
yum reinstall centos-release
Re-run the "rpm" command to verify the discrepancy is addressed:
> rpm -q centos-release
centos-release-7-7.1908.0.el7.centos.x86_64
If an error is generated such as...
Error: Multilib version problems found. This often means that the root cause is something else and multilib version checking is just pointing out that there is a problem.
Run the following commands:
package-cleanup --dupes
package-cleanup --cleandupes
package-cleanup --cleandupes --removenewestdupes
yum -y update
reboot
ID 643897
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