Created on 08-26-2020 08:01 AM Edited on 03-01-2023 09:01 PM By Anthony_E
Description
Sometimes the FPC is found disconnected from the fabric and is required to reimage the same, or when firmwares of FPC and MBD are different, the FPC is reimaged with the same firmware running on MBD.
Scope
For FortiGate-6000F.
Solution
1) Check the status of FPC module and ensure that the Base connectivity for the FPC is noted Up.
#diagnose load-balance status
==========================================================================
MBD SN: F6KF31Txxxxxxxxx
Master FPC Blade: slot-1
Slot 1: FPC6KFTxxxxxxxx
Status:Working Function:Active
Link: Base: Up Fabric: Up
Heartbeat: Management: Good Data: Good
Status Message:"Running"
Slot 2:
Status:Dead Function:Active
Link: Base: Up Fabric: Down <-----
Heartbeat: Management: Failed Data: Failed
Status Message:"Waiting for management heartbeat."
...
Note.
If Base and Fabric is found down, it indicates that the slot is powered down or shutdown.
In that case, try to power on the slot and check if the FPC joins the fabric and move Status to Working state.
( # execute load-balance slot power-on <slot_id>)
2) To update the firmware on FPC from the MBD use the command below:
#execute load-balance update image <slot_id>
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