Technical Note: SSIDs removed after failure to read Aruba devices

[cmaheu]

Description
If appliance fails to read the SSIDs of an Aruba Instant AP (IAP) or controller, the existing SSIDs already associated with the device model are deleted (consequently removing SSID configuration and group membership). 

Scope
Version: 8.x

Solution

Command is available in the following appliance versions:

Aruba Controller: 8.3 and above

Aruba IAP:  8.7.5, 8.8.1 and higher

To prevent this from occurring, run the following command in the CLI.  Contact Support for assistance.
device -ip <IP of IAP or controller> -setAttr -name PreserveSSIDs -value true

For additional configuration details, refer to the applicable integration guide:

Aruba Controller

Aruba Instant AP

ID 0650225