Description
System unable to start.
/bsc/logs/output.processManager contains "Generating event SYSTEM_RESTART FAILED" entries.
/bsc/logs/output.master contains error message similar to the following:
yams SEVERE :: 2020-09-25 16:28:59:377 :: org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [com.bsc.api.TLSServiceConfiguration#1]
yams SEVERE :: 2020-09-25 16:28:59:377 :: at org.hibernate.internal.SessionFactoryImpl$1$1.handleEntityNotFound(SessionFactoryImpl.java:253)
yams SEVERE :: 2020-09-25 16:28:59:377 :: at org.hibernate.event.internal.DefaultLoadEventListener.load(DefaultLoadEventListener.java:219)
yams SEVERE :: 2020-09-25 16:28:59:377 :: at org.hibernate.event.internal.DefaultLoadEventListener.proxyOrLoad(DefaultLoadEventListener.java:275)
yams SEVERE :: 2020-09-25 16:28:59:377 :: at org.hibernate.event.internal.DefaultLoadEventListener.onLoad(DefaultLoadEventListener.java:151)
This can occur if all the TLS Service Configurations are removed from the UI under System > Settings > Persistent Agent > Transport configuration.
Scope
Version: 8.8.1
Solution
Workaround: Add one of the TLS Service configurations via the appliance CLI. Contact Support for assistance.
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.