Created on 03-15-2021 10:21 AM Edited on 04-03-2024 02:14 AM By Anthony_E
This article describes the installation and use of the FortiGate Support Tool.
It is useful Google Chrome’s extension that executes background debug commands on FortiGate’s graphical user interface (GUI).
To troubleshoot a variety of errors, or issues with GUI, the Fortinet's Support team needs those data.
FortiGate Support Tool.
Requirements:
The only requirement to utilize the FortiGate Support Tool extension is for the FortiOS version to be 6.2.2 GA or higher.
Installation:
There are two ways on how to install the extension:
Initially, during normal browsing on any other web page, the extension’s icon is greyed out.
When navigating to the FortiGate’s GUI, the extension’s icon is enabled and changes its color to red as shown below.
Usage:
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
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