DescriptionThis article describes when PPPOE port is unable to get the IP address.SolutionThere can be many reasons a PPPOE failed to get the IP address.In the below screenshot refers that Authentication failed even when the correct password has been indicated.
In the packet capture, it is possible to see PADR and PADS; however, PPP negotiation failed.
Solution.
In above scenario in PPPOE configuration password was 12345.
After password reset to Forti123, PPPOE port was able to obtain the IP address.
Password should not contain only numeric value.