FortiInsight
FortiInsight monitors endpoint activity in the form of events. It provides automated inspection and alerts against these events in the form of policy and Augmented intelligence (AI) based inspection.
llim
Staff
Staff
Article Id 192127
Purpose

Description 

This article explains how to overcome a validation error, when the FortiInsight Windows Agent starts, but is unable to verify the certificate used for publishing the executable.  

 
This will also generate the following log lines, in cms.log: 
 

[error] Invalid signature of file: C:\Program Files (x86)\Fortinet\FortiInsight\end.col.man.exe 

[critical] Current process signature is INVALID or NOT trusted 

[critical] Terminating application from driver controller 
 

This can occur when 

  1. The endpoint has a Group Policy applied to enable the Turning off of Automatic Updates for Root Certificates


Expectations, Requirements
n/a
Configuration

Solution 

To verify this issue, perform the following: 

  1. Click Start > Run. 

  1. Enter mmc. 

  1. From the console window, select File > Add/Remove Snap-Ins. 

  1. From the list, select Certificates. 

  1. Click Add. 

  1. Select the radio button for My User Account. 

  1. Click Finish > OK. 

  1. From the left pane, click Certificate - Current User > Trusted Root Certification Authorities > Certificates. 

  1. From the list, confirm that "DigiCert Assured ID Root CA" exists (expires 10/11/2031). 

  1. From the left pane, Click Certificate - Current User > Intermediate Certification Authorities > Certificates 

  1. From the list, confirm that "DigiCert SHA2 Assured ID Code Signing CA" exists (expires 22/10/2028). 

 

If these are missing, download both certificates from the following https://www.digicert.com/kb/digicert-root-certificates.htm#roots: 

 

For “DigiCert Assured ID Root CA 

  1. From the left pane, right-click Certificates folder > All Tasks > Import.   

  1. Certificate wizard will appear and click Next. 

  1. Click Browse and browse to the downloaded file. 

  1. Click Open > Next. 

  1. Select the radio button for Place all certificate in the following store. 

  1. Click Browse > Trusted Root Certification Authorities. 

  1. Click Next > Finish. 

 

For “DigiCert SHA2 Assured ID Code Signing CA 

  1. From the left pane, right-click Certificates folder > All Tasks > Import.   

  1. Certificate wizard will appear and click Next. 

  1. Click Browse and browse to the downloaded file. 

  1. Click Open > Next. 

  1. Select the radio button for Place the certificate in the following store. 

  1. Click Browse > Intermediate Certification Authorities. 

Click Next > Finish. 


Verification
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Troubleshooting
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Internal Notes
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Contributors