Created on 06-29-2021 01:43 AM Edited on 01-11-2022 08:24 AM By Anonymous
Description
This article describes how FortiAuthenticator logs can timeout when viewing from GUI, and how to work around this.
Scope
FortiAuthenticator
Solution
When viewing FortiAuthenticator logs from in GUI, this can sometimes trigger timeouts, in particular gateway timeout errors:
This is typically caused by the amount of logs the GUI is trying to retrieve.
Before firmware version 6.2, FortiAuthenticator did not automatically delete logs after a fixed time period.
Newly installed in version 6.2 or higher, this setting is enabled, but units upgraded to version 6.2 or higher do keep the setting disabled.
The setting can be found under Logging -> Log Config -> Log Settings.
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