Description | This article describes how to solve the console error {"result" :{"retval": -2, "message": "Server encountered an error, please try again later."}} After the EMS upgrade. |
Scope | FortiClient EMS. |
Solution |
After the EMS server build upgrade, the console access may be unaccessible by receiving the following error even though the upgrade has been completed successfully:
It is possible to follow the steps below to solve this issue:
Go to Task Manager -> Services -> FCEMS_Notify is stuck at the 'Starting' state:
However, the FCEMS_DAS service is in the stopped state:
Now, it is possible to see all FCEMS_services are running. EMS GUI should be accessible. |
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