| Description |
This article shows a possible cause of failed authentication to a TACACS+ server when the connection to the server is up and user credentials are good. |
| Scope | FortiGate v6.x.x and v7.x.x. |
| Solution |
Connect to the TACACS+ server in the GUI shows 'Connected'.
diagnose test authserver tacacs+ <servername> <username> <password> <----- Connection test succeeds.
However, a packet capture will show failed connections.
In this case, uncheck 'Include in every user group' in the RADIUS config.
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