FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
This article describes how to resolve an issue experienced when FortiGate shows config-error-log after upgrading from v7.0. tov 7.2.
For example :
The upgrade from v7.0.12 to v7.2.6 has been completed, the config-error-log checked and these error messages are visible :
FGT 1# diagnose debug config-error-log read ffdb_app_map_process-3326: wrong word 3503 ffdb_app_map_process-3326: wrong word 196 ffdb_app_map_process-3326: wrong word 203 ffdb_app_map_process-3326: wrong word 190 ffdb_app_map_process-3326: wrong word 46 ffdb_app_map_process-3326: wrong word 57 ffdb_app_map_process-3326: wrong word 191 ffdb_map_flash_read: ret=-5, Error: version error ffdb_map version mismatch, the Internet Service Database will automatically update
Scope
FortiGate upgrade from v7.0 to v7.2, Internet Service Database (ISDB).
Solution
This is an expected behavior because the v7.0 internet-service database is not compatible with v7.2 and needs to be downloaded again. The last line 'ffdb_map version mismatch, the Internet Service Database will automatically update' gives detailed information on what is going on and will re-download the update for Internet Service Database (ISDB) automatically.
