FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
Ivan_Sosa
Staff
Staff
Article Id 299223

 

Description
This article describes that in the Web GUI under Network -> SD-WAN -> SD-WAN Rules, view may Keep Loading  on versions v7.4.2 and v7.4.3.
Scope

FortiGate v7.4.2 and v7.4.3

Solution

The issue may be caused by a bug detected in v7.4.2 and v7.4.3, where the FortiGate Web GUI is not correctly displaying the SD-WAN Rules, keeping them loading

 

SD-WAN Rules keeping loading.png

To verify if the behavior matches this bug, open a Support Case Ticket and share the following output command in a .txt file:


diagnose debug crashlog read


If modifications need to be made to the SD-WAN Rules configuration, make the changes in the CLI instead.
This issue is expected to be fixed in v7.4.4.

Related document:
https://docs.fortinet.com/document/fortigate/7.4.3/administration-guide/716691/sd-wan-rules
Technical Tip: How to Change the Order of SD-WAN Service Rules Using CLI

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