DescriptionThe following symptoms are experienced...
- Registered host not getting an IP address from the correct production network.
- The host does not match the correct network access policy. This can be validated in Hosts > Host View. (Right click on host record and select Policy Details. Host must be online for accurate results).
- The host is assigned the default VLAN (this occurs when host does not match any network access policy).
One of the most common reasons why hosts do not match a location based network access policy is
because the switch/port/SSID/AP has not been added to the location group in the user host profile. SolutionAdd the switch/port/SSID/AP to the location group.
1. Navigate to Policy > Policy Configuration.
2. Click on Network Access.
3. Select the Network Access Policy and click Modify.
4. Click the Modify icon for the User/Host profile (pencil and paper).
5. Next to the Where (Location): field, click the Select... button.
6. If the appropriate location group is already under Selected Groups, click on the group and click Modify Group and add the switch/port/SSID/AP.
7. Click OK to save changes.
Review Policy Details in Host View to validate the host matches the policy.
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