FortiSIEM Collector Upgrade Issue

[adem_netsys]

Hi, 

I upgraded supervisor from 7.0.2 to 7.1.1. When I want to use Collector, I get the error "Operation timed out. Collector is not responding." What is the reason? Image is installed, but I cannot action>download.

[Goutham_FTNT]

Hi @adem_netsys 

I didn't get any logs to check however I was suspecting the 7za issue on the collector 
From your collector please install this package - yum install p7zip
Then try the install again from the GUI

If that's not helping - I would suggest session to resolve this quick - Do you have a TAC ticket for this issue ?