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flunaibarra · 04-17-2024

Description This guide describes how to troubleshoot when a Windows or Linux Agent is registered with a Supervisor but is not uploading events to a Collector. Before proceeding, review the FortiSIEM Compatibility Matrix to verify that the correct Win...

flunaibarra · 03-13-2024

Description This article describes how to register the Linux agent with the Supervisor and how to troubleshoot. Before going through this documentation, review the doc links below to verify that the correct Linux agent package is for the version of t...

flunaibarra · 01-12-2024

Description This article troubleshoots Windows agent registration problems. Before going through this documentation, review the doc link below to verify having the correct Windows agent package for the version of the registered FortiSIEM.Windows Agen...

flunaibarra · 06-10-2020

DescriptionThis article explain the registration and Activation steps to follow when first purchase FIN (FortiInsight) or if migrating from Zonefox to FIN.SolutionIf Zonefox customer:1) Uninstall Zonefox agent from endpoints - this is optional, it is...

flunaibarra · 06-10-2020

DescriptionThis article explain the solution when only some endpoints are not able to report with the portal or cloud service. Or when any of the the following errors are found in agent log file. [2020-May-20T13:56:12] [7792] [warning] Failed to reso...

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Troubleshooting Tip: Windows/Linux Agent registered but not uploading events

Technical Tip: Linux Agent Registration with Supervisor and Troubleshooting v6.x, 7.x, 7.1.x

Technical Tip: Windows Agent Registration with Supervisor Troubleshooting 4.4.x, 5.0.x, 7.x.x

Technica Tip: Register and active FortiInsight or upgrading from ZF to FIN

Technical Tip: Some endpoints are not able to connect with cloud service

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