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Description This article describes how to troubleshoot for Supervisor upgrade failed with Error No Support License. Scope FortiSIEM v7. Sample error: Getting the below error during the FortiSIEM Supervisor upgrade: /opt/phoenix/bin/phLicenseToolFound...
Description This article describes how to troubleshoot a 'VM license is invalid …' error for an instance configured with a DHCP IP address. Scope FortiManager / FortiAnalyzer Private Cloud v7.4.2 onwards. Solution After uploading a license file from ...
Description This article provides some tips for FortiSIEM Linux Agent user passwords with special characters Scope FortiSIEM v7. Solution It is required to create an agent user account in FortiSIEM Supervisor for agent registration/ Refer here for ho...
Description This article provides details on how to troubleshoot the FortiAnalyzer HA failover issue in the Google Cloud Platform (GCP). Scope FortiAnalyzer-VM for GCP. Solution Enable shell access for all FortiAnalyzer HA instances: FAZ # config sys...
Description This article describes how to configure the FortiAnalyzer HA instance in the Google Cloud Platform (GCP). Scope FortiAnalyzer-VM for GCP. Important note: Ensure the user has Google Cloud platform accounts, projects, and permissions to the...
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