Description
This article provides a possible workaround for a FortiGate 100D running FortiOS v4.0 MR3 Patch6 which is unable to contact the FortiCare and FortiGuard servers for registration and updates.
Scope
FortiOS v4.0 MR3 Patch 6.
Solution
The FortiGate 100D includes a special purpose management port that operates on its own virtual domain (VDOM). Registration of this device may fail when initiated from the FortiGate if this port is connected to the Internet and thereby to FortiGuard and FortiCare.
Upgrading the FortiOS image from the factory default image (build 4083) to FortiOS V4.0 MR3 Patch6 or later does not switch the management VDOM.
The management VDOM should be changed from the default setting to the root VDOM by using the following CLI commands:
|
# config system global
# set management-vdom root
# end |
