Technical Tip: IPad SSL DNS problem

FortiGate

FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

Article Id 190606

Description
User might experience issue with loading internal website once connected via SSL-VPN with iPad.
Other devices that use Windows or Android OS do not manifest the issue thus the KB publication.

Fortinet Documentation
https://kb.fortinet.com/kb/documentLink.do?externalID=FD37484

Solution
Adding DNS suffix to SSL VPN settings solves the issue
Use the following command to configure correct DNS suffix:

# config vpn ssl settings
# set dns-suffix example.net
# end

Verification
Connect to SSL VPN using your iPad and browse internal websites using FQDN

12019

Contributors

arydlewski

Anonymous

Broad. Integrated. Automated.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.