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pprince
Staff
Staff
Article Id 271941
Description

This article clarifies the issue: 'Unable to add 'Guest' type Users Group to wpa2/wpa3 Enterprise SSID'.

 

When an SSID with WAP2 enterprise or WPA3 enterprise is created, and the security mode is set to local user group, the below error appears:

'Entry not found in data source'' Value parse error before Name of the SSID'.

 

 
Picture1.png

 

Guest type user group: test1234.

 

picture 2.jpg
Scope

FortiAP.

Solution

The user group defined as 'Guest' can only be configured with a captive portal authentication SSID i.e. the SSID that has security mode as a captive portal:

  • Check the below document to implement Guest access SSID:

Configuring user authentication

 

  • Check the below document to create a user group on the Firewall:

Configuring WPA2-Enterprise SSID

 

Note:

Internal captive portal can only be configured with tunnel SSID.