Created on 09-23-2021 10:44 PM Edited on 02-05-2024 12:52 AM By Jean-Philippe_P
Description
This article describes the situation when manual report generation works fine but scheduled reports are not being generated.
Solution
1) Make sure 'Report Owner' has been selected at the bottom of the Advanced Settings page:
Reports, choose and edit the report -> Settings -> Advanced Settings -> Report Owner and choose the owner.
Add the 'Report Owner' on all the scheduled reports.
# diagnose system fsck harddisk
This operation will check and repair the file system, then reboot the system.4) Manually rebuild hcache tables for the reports:
Do you want to continue? (y/n)y
# diagnose system print df6) If the issue remains, please contact Fortinet TAC Support and provide additional details to the ticket such as output of following commands:
# diag test application sqlreportd 99
# exe tac report
# diagnose debug disableAfter that, disable the debug:
# diagnose debug reset
# diagnose debug application sqlreportd 255
# diagnose debug enable
# diagnose debug disable
# diagnose debug reset
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