FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
SAJUDIYA
Staff
Staff
Article Id 292351
Description

This article describes thatt when trying to activate Fortisandbox, an error as below should appear from CLI:

 

config system fortisandbox

(fortisandbox) # set forticloud en
This FortiGate unit does not have a valid FortiSandbox Cloud license
node_check_object fail! for forticloud enable

value parse error before 'enable'
Command fail. Return code -61

Scope FortiGate
Solution
  1. Confirm that the license is activated and purchased.
  2. If the license is validated from the support.fortinet.com portal, check this document: Configuring sandboxing
  3. Make sure that it is registered and try to activate it: Technical Tip: How to register and activate a FortiCloud account
  4. If the issue is still there, make sure that there is connectivity to the fortisandboxcloud.com server.
  5. If the ping does not work, it is necessary to have the correct route and source-ip configured and then it should work.
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