FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
enguyen3467
Staff
Staff
Article Id 285648
Description

This article describes that after configuring the automation stitch to configure the webhook automation action, including following the documentation:

Webhook action | FortiGate / FortiOS 7.4.1 | Fortinet Document Library (Teams and Slack notification also utilize webhook technology to show the notification), the automation stitch got triggered:

 

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No notification has been received to the app:

 

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Scope FortiGate.
Solution

Be sure that the FortiGate can reach the Internet locally. Since there is no setting to specify which interface to use to reach the Internet, the FortiGate only relies on the routing table to route the automation stitch traffic to the Internet.

 

If there is no Internet connection from the FortiGate when pinging well-known public IP addresses, troubleshoot in that direction before coming back to the automation stitch troubleshooting.

 

Once the Internet connection is verified to be working:

 

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When the automation stitch triggers again on the GUI:

 

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It will be possible to see the notification on Teams, Slack, or any other webhook:

 

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