FortiVoice
FortiVoice delivers integrated calling, conferencing, chat and fax.
JHelio
Staff
Staff
Article Id 284356
Description This article describes the features comparison that can be used at FortiFone for Teams app with Web user self service portal from FortiVoice.
Scope This scenario uses FortiVoice version 7.0.1 and FortiFone for Teams version 1.0.5.
Solution

When users access from FortiFone for Teams, the only options available are 'Device' and ´Preference' as the picture below shows:

 

BOHC_TEAMS_User_Portal.jpg

 

 

When the same extension is access from the FortiVoice web portal for extensions, there are more options that can be seen as the picture below shows:

 

BOHC_Web_Browser_User_Portal.jpg

 

FortiFone for Teams has limited features and it is better for users to have full features by access to FortiVoice self-service for extensions.

 

In the future, these options can be changed in order to improve this service.

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