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jkoay
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Staff
‎04-25-2024
Last activity: Apr 26, 2024 1:27:41 AM
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Technical Tip: Understanding how zero trust tags for Antivirus works

04-01-2024
Description This article describes how the Antivirus Software zero trust tagging rule works. Scope FortiClient EMS v7.0, v7.2. Solution The Antivirus Software zero trust tagging rule applies to both FortiClient AV and 3rd party antivirus software tha...

Technical Tip: Integrating FortiEDR with Jira (Open ticket feature)

03-26-2024
Description This article describes how to integrate FortiEDR with Jira for the open ticket feature. Scope FortiEDR v5.2+. Solution Integrating FortiEDR with Jira (Open Ticket feature). Access the Jira console, select the Atlassian application on the ...

Technical Tip: Suppress FortiClient APT scan pop up when FortiSandbox is enabled

02-06-2024
Description This article describes how to suppress the FortiClient APT scan pop-up when FortiSandbox is enabled. Scope FortiClient/FortiClient EMS 6.4.7 and above. Solution By default, when the Sandbox endpoint profile is enabled and configured with ...

Troubleshooting Tip: Unable to connect to Das presented when logging into EMS console

01-01-2024
Description This article describes how to resolve the error 'Unable to connect to Das' after upgrading FortiClient EMS from v6.4.x to v7.0.x. Scope FortiClient EMS. Solution Access to EMS Windows Server, Start Menu -> Microsoft SQL Server 2017 -> SQL...

Troubleshooting Tip: Fail to import web filter profiles from FortiGate to FortiClient EMS

01-01-2024
Description This article describes troubleshooting steps when importing web filter profiles from FortiGate to FortiClient EMS returns the error message 'Failed to connect to server. Please check server IP and host connection'. Scope FortiClient EMS. ...
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